I’ve encountered many issues with Bank of Ireland’s online services; specifically Business On Line.  The issues usually arise when a Java update has been installed. This morning, we had a client who could had difficulty accessing the Business On Line website – the following message was displayed in Internet ...

The authors of TeslaCrypt, a common variant of Ransomware, have shut down their servers and released the master decryption key which can be used to recover files that were originally encrypted by Teslcrypt, free of charge. BloodDolly has updated “Tesla Decoder” with the TeslaCrypt master key, allowing users infected with Teslacrypt to recover their files ...

One of our clients recently moved their broadband to Host Ireland.  They currently use Microsoft Exchange 2010 with POP3 Connector and do not have SMTP functionality on their hosting account, so instead use the ISP’s SMTP server. The SMTP server details / address for Host Ireland is piper.hostireland.com using port 25. We’ve tested this and can confirm ...

Recently, we encountered an issue installing Sage 50 Accounts v22 on a new Asus Zenbook Windows 10 laptop for a client. The client had been in touch with Sage and had availed of their remote support solution. Unfortunately, Sage could not fix the issue and suggested that the problem was due to a “firewall” – mm, OK. After launching ...

Call waiting on ring groups has been in 3CX for a very long time ( since version 7 anyway ) – it’s hidden away in Advanced Settings under the parameter “ALLOWUSEBUSYOPTFORGROUP”. We’ve found that this feature is essential to our customers and some of the guides online are not very clear . To enable call waiting on ring groups in 3CX ...