We offer remote IT Support for companies ranging from sole traders to organisations with hundreds of computers.
At present, 90% of helpdesk calls are resolved using our remote support software, thus negating the need for an engineer to call onsite, drastically reducing response times. Should the problem require an onsite visit, we offer a very competitive 4 hour response service.
Our engineers are on hand to assist with any problems you have and will be able to see your screen and control your mouse and keyboard. This enables you to get back to work more quickly thus saving you both time and money.
It’s a simple fact that prevention is better than cure. Here at Really Good Business, we offer comprehensive proactive IT support packages which are based on a combination of the best IT systems and practices along with quality standards to ensure a secure and stable IT environment for all our clients.
Our sophisticated remote monitoring tools enable us to keep your systems going by working proactively to detect the beginning of potential issues. From there, our Microsoft Certified engineers work to resolve issues before they have the chance to cause disruption and reduce your performance.
Call us today on 016877185 for more information on our Remote Helpdesk solution.