IT Support

Looking for IT Support?

At Really Good Business, we know the strategic value of a reliable IT setup – a proactive approach to IT.

No company needs the hassle of calling IT support providers for the same problem over and over. We don’t do quick fixes, we provide real IT support solutions. Our technicians like to get to the root-cause of the problem, ensuring that the issue is resolved. We like spotting problems before they become arise.

Data security Data Security and Privacy

All our work processes and methodologies are designed to protect the security and privacy of our customers data. All of our customer data is handled in accordance with the Data Protection Acts 1998 and 2003. For your added peace of mind, we can provide you with a signed non-disclosure agreement outlaying the above.

Mixed environment?  Apple and Windows –  We provide IT support to both Apple and Windows devices.

Our IT staff enjoy working on both Apple and Windows computers. Whether your office is predominantly Apple, Windows or a little bit of both – we can provide an IT support solution tailored to your business requirements.

Customer Service – Speak to real people!

Automating provides efficiency and little downtime. One thing that we will not automate is our phone system. Every time you call us, you will get to speak to a real live person on the other end; not a machine.

Response times –  response times and flexible support

A good test of any IT support company is to see how good they are at responding to emergencies. Servers not loading, emails not working, internet link down; no matter how maintained your computers or network is – sometimes situations arise where you need IT support at short notice. Really Good Business provides a priority support service within 1-3 hours of your support request being logged (even if it is a Bank Holiday Monday). We pride ourselves on our flexibility and reaction time.

Next generation IT solutions providing next generation IT support

It can be easy for a business and their technology partners to fall into an IT rut using the same IT solutions that they have always used. With constant innovation in IT, sometimes genuinely better solutions do become available. IT Solutions that make your workflow easier.

At Really Good Business, we keep abreast of these changes on a daily basis. Our IT staff training never stops. There is always something new to be learned in the world of IT. We attend leading industry technology events, liaise with partner firms and frequently update our IT blog. We test new software and hardware on a continual basis, sorting the good from the bad. Whatever IT solution we implement for you will not only be best-fit for your business but also the best in class.

Transparent Costs

Some IT support companies can be coy about their pricing. We try to make our pricing as fair and transparent as possible. No business wants price surprises or cost over-runs.

Customer Relationships

We’re still a small enough company to have the personal touch, which we take pride in. The majority of our clients know us by name and many have been with us for years. We provide a friendly and reliable IT support service based on good relationships. Over the years, many of our existing customers have been the best source of new business. We look after them and they look after us.

Interested in a quote for IT support?  Call us now on +35316877185.